FAQ
Find quick answers about hiData — getting started, supported file types, security, exports, and more.
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Getting started
Start here if you’re new to hiData.
5
What is hiData?
What is hiData?
Where can I use hiData?
Where can I use hiData?
How do I start my first analysis?
How do I start my first analysis?
What can I try first?
What can I try first?
Can hiData search the web?
Can hiData search the web?
Security & privacy
How we handle your data and keep it secure.
2
How is my data kept secure?
How is my data kept secure?
Where can I read the privacy policy?
Where can I read the privacy policy?
Exports & sharing
Download, export, and share results.
2
How do I export my analysis or download results?
How do I export my analysis or download results?
Can I share my analysis with others?
Can I share my analysis with others?
Files & limits
Supported file types, dataset size, and usage limits.
4
What file types does hiData support?
What file types does hiData support?
Can hiData handle large datasets?
Can hiData handle large datasets?
Which plans are available?
Which plans are available?
Are there usage limits?
Are there usage limits?
Product details
Accuracy, languages, account, and support.
6
Do I need to know Excel formulas to use hiData?
Do I need to know Excel formulas to use hiData?
How accurate is hiData's analysis?
How accurate is hiData's analysis?
What languages does hiData support?
What languages does hiData support?
How do I contact support?
How do I contact support?
What should I do if I forget my login information?
What should I do if I forget my login information?
Will my projects be saved if I cancel my subscription?
Will my projects be saved if I cancel my subscription?
Still have questions?
Contact us at support@hidata.ai or join our Discord community. We’re here to help you unlock the power of your data.